Refund Policy
Refund Policy
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At Badd & Boujee, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund policy:
1. **Eligibility for Refunds**: To be eligible for a refund, items must be returned in their original condition, unworn, and with all tags attached.
2. **Time Frame**: You have 14 days from the date of purchase to request a refund. After this period, unfortunately, we cannot offer you a refund.
3. **Process**: To initiate a refund, please contact our customer service team via email or through our website with your order number and request details. We will provide you with instructions on how to proceed with the return.
4. **Refund Timeline**: Once your returned item is received and inspected, we will process your refund promptly. Please allow up to 10 business days for the refund to appear on your original payment method.
5. **Non-Refundable Items**: Certain items, such as sale items or gift cards, are non-refundable and will be clearly marked at the time of purchase.
6. **Shipping Costs**: Shipping costs for returns are the responsibility of the customer, and we recommend using a trackable shipping service to ensure your return reaches us.
If you have any further questions regarding our refund policy, feel free to reach out to our customer service team. Thank you for shopping with Badd & Boujee!